3CX Phone System KEY Features

key


  • Digital receptionist, Call queuing, Call recording 
  • Call forwarding with advanced rules by caller ID, time and type of call (Follow-Me) 
  • Music-on-hold and business adverts/announcements 
  • Set presence so colleagues know your availability 
  • 3CX Bridges – connect branch offices seamlessly 
  • Unified messaging – receive voicemail and fax via email 
  • Instant messaging (chat) via call assistant 
  • Paging, Conference Rooms, Call conferencing
  • Call parking, call pickup, call forward, dial-by-name 
  • Android Client, iOS Client, Windows OS Client, Mac OS Client, Web Client 
  • IP Phone Management - Plug & Play Phone Provisioning
  • Web Conferencing, One-click conference
  • Integration - Microsoft Outlook, Dynamics, Exchange, Salesforce, SugarCRM, Zendesk, Zoho and Freshdesk
  • Call Center / Contact Center / Hotel PBX module
  • Integrated Wallboard, wait time and abandoned calls report, SLA and Callback Statistics